Honest by default
The assistant introduces itself as an AI, cites its sources, and says when it does not know. We apply the same standard to this website: no invented testimonials, customer counts or awards.
About
Website chat that tells the truth
ReplyAIDesk was built on a simple observation: most website chat is either a person who cannot always be there, or a bot that will say anything. We wanted a third option.
Why we built it
Businesses answer the same questions all day: where is my order, do you ship here, when are you open, what does this cost. The answers already exist on their websites and in their documents. Visitors just cannot find them fast enough.
General-purpose AI chatbots seemed like the fix, but they invent details, contradict published policies, and leave staff cleaning up. So we constrained the problem: answer only from approved knowledge, capture a complete enquiry when you cannot, and get a person involved when it matters.
That is the whole product. Smarter replies. Better conversations.
The three jobs
- Answer instantlyFrom approved knowledge only, with the source shown.
- Capture completelyName, contact, question, page: everything a good reply needs.
- Hand off gracefullyA real person, with the full transcript, when it counts.
Principles we hold ourselves to
Your knowledge, your control
Nothing goes live without your approval. You can edit, retire, export and delete at any time.
Predictable pricing
Monthly plans in USD, a free trial with clear limits, $0 setup fee, and no automatic overage billing.
People stay in the loop
Automation should reduce repetitive work, not remove humans from conversations that need them.
Privacy as a feature
Consent is recorded with each conversation, retention is configurable, and your data is not used to train AI models.
Simple to run
Set it up in an afternoon and keep it healthy with a short weekly review of unanswered questions.
What ReplyAIDesk deliberately does not do
- It does not browse the web or answer from general knowledge.
- It does not pretend to be a human being.
- It does not give medical, legal or financial advice, even if your knowledge base touches those topics; it points visitors to your team.
- It does not bill overage automatically or charge setup fees.
- It does not use your conversations or knowledge to train AI models.
Where we are today: ReplyAIDesk focuses first on businesses in the United States, with international customers supported. We publish plain-English terms, a privacy policy that lists our processors, and a refund and cancellation policy.
Questions, feedback or partnership ideas? Get in touch. A person reads every message.
Start answering website questions the honest way
Try ReplyAIDesk free for 7 days with up to 300 delivered AI replies. $0 setup fee. Cancel anytime.